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Fake online shops

A professional-looking web shop offers branded goods at unbeatable prices, but only accepts prepayment by bank transfer. The shop is a copy-paste facade on a freshly registered domain with fake trust seals and a missing or stolen legal notice - after you pay, nothing is shipped and the site disappears.

Reviewed by Florian Wartner · Last updated

How the scam works

A fake online shop looks completely professional, with polished product photos, trust seals, and prices noticeably lower than anywhere else. The catch is the payment: only bank transfer or prepayment is offered, often after a credit card option mysteriously fails at checkout.

Once you pay, the goods never arrive. The site may go offline within days or weeks, and the contact details turn out to be fake, leaving no realistic way to get your money back.

Why it works and who is targeted

An unbeatable price on a sought-after item is a powerful lure, and a clean, modern-looking site signals legitimacy to most shoppers. Fake trust seals and invented customer reviews reinforce the impression that the shop is safe.

Bargain hunters and anyone searching for a hard-to-find or sold-out product are common targets. The push toward bank transfer is key, because unlike a card payment, a transfer offers almost no buyer protection or chargeback once it leaves your account.

Warning signs in detail

Be suspicious when prices are far below the market, when bank transfer or prepayment is the only real payment method, and when a card option fails right at the end. Check the legal notice (Impressum), terms, and contact details for vagueness, foreign addresses, or text that reads like a poor translation.

Do not trust seals shown only as images - click them to see if they link to a valid certificate. A brand-new domain and reviews that all sound identical are further warning signs.

How to protect yourself

Before buying from an unfamiliar shop, search the store name together with words like scam or experiences, and check whether the trust seal is genuine on the issuer's own site. Prefer payment methods with buyer protection, such as credit card or established services, and avoid prepayment by bank transfer to unknown sellers.

In Germany you can use the Verbraucherzentrale fake-shop finder to check a site. If you have already paid by transfer, contact your bank immediately to ask whether it can still be stopped, and report the shop to the police.

Warning signs

  • Prices far below every other shop for in-demand branded goods.
  • Bank transfer (prepayment) is the only payment method that actually works at checkout.
  • No legal notice (Impressum), or one copied from an unrelated real company.
  • A very young domain that does not match the shop name or brand.
  • Trust seals that are just images and not clickable to a verification page.

Example

Closing down sale - everything must go! Premium sneakers up to 80% off, only today. Pay by bank transfer only to secure your order: hxxp://sneaker-outlet-sale.shop

Made-up example - not a real message.

How to protect yourself

  1. 01Check unknown shops with the Verbraucherzentrale Fakeshop-Finder before ordering.
  2. 02Prefer payment methods with buyer protection; never pay an unknown shop by prepaid bank transfer.
  3. 03Verify the legal notice: a real company name, address and register number you can look up.
  4. 04Be sceptical when a scarce product is suddenly cheap and "in stock" everywhere else is sold out.

Already caught out?

  1. 01Contact your bank immediately and try to recall the transfer.
  2. 02Keep order confirmation and screenshots, and file a police report.
  3. 03Report the shop to the Verbraucherzentrale so others are warned.