Skip to content
New: AI verdicts in plain language.
Scampilot
← All guidesGuide

Parcel & delivery-fee scams

A text or email impersonating DHL, DPD, the post office or customs says a parcel is held and a small fee is needed to release or redeliver it. The link harvests card data; the "fee" is tiny to lower your guard.

Warning signs

  • A "customs" or "redelivery" fee for a parcel you may not expect.
  • A link to pay a very small amount to "release your parcel".
  • Sender number or domain that is not the official carrier.

Example

Your package is waiting. A shipping fee is required to schedule your delivery. Pay the small fee to release your parcel: hxxp://dhl-redelivery.info

Made-up example - not a real message.

How to protect yourself

  1. 01Track parcels only via the carrier's official app or website.
  2. 02Customs fees are never collected by SMS link.

Already caught out?

  1. 01If you entered card data, block the card and watch for charges.
  2. 02Report the smishing text to your carrier and delete it.

Sources

Unsure about a specific message?

Paste it in - Scampilot checks text, links and numbers and explains the verdict.

Check it now