You can generally follow this mail. We found no typical signs of fraud.
For seniors
One mail. One clear answer. In big type.
Got a mail you're not sure about? We'll tell you whether it's real - without computer jargon.
What you should know
- You don't need an account. You don't have to sign in.
- You don't have to download an app. It runs in your normal browser.
- It costs you nothing. We don't charge - not now, not later.
- The answer is in plain words, not computer jargon.
01
Step by step
How to check a suspicious mail.
Three steps. We'll walk through them with you.
01
Open the suspicious email in your mail program.
Whether it's T-Online, Web.de, GMX, Gmail, or your iPad's mail app: open the message you're unsure about. Don't click any links!
02
Select the text and copy it.
Highlight the message text with your mouse. Then right-click and choose "Copy" - or press Ctrl+C (Cmd+C on a Mac).
03
Open scampilot.de/check and paste the text.
Go to scampilot.de/check. Click in the big white box. Right-click → "Paste" or press Ctrl+V. Then click the yellow "Check" button. The answer appears in a few seconds.
02
What the answer means
Three possible answers. And what they mean.
Every answer has a colour and a symbol - so it's readable without reading glasses.
A few things look suspicious. Please don't click any links yet. Read our reasoning first.
This mail is very likely a fraud attempt. Please don't click on anything.
03
If something already happened
What to do if you've already clicked?
Even after the click there are steps that help.
First: Don't panic. A single click is usually not yet damage - it gets dangerous only when you enter data on the linked page or download a file.
Second: If you entered a password, change it immediately - on the real provider's website (not via the link in the mail).
Third: If you downloaded a file, shut down the computer and call someone who knows their way around tech.
Emergency numbers Card-block hotline 116 116 (block payment cards). Police: 110 (financial damage). German consumer protection: 0900 1 77 44 44.
Your bank Only call the number printed on your bank card. Not the number in the mail. Banks help you at night too.