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Invoice fraud & business email compromise
A scammer poses as a supplier, contractor or boss and emails a fake or altered invoice, or a "change of bank details", to redirect a legitimate payment to their account. Common against businesses but also private home buyers and tenants.
Warning signs
- A supplier suddenly announces new bank details for an existing invoice.
- An urgent payment request, often "from the CEO", outside normal process.
- Slightly altered sender domain or reply-to address.
Example
Please note our change of bank details. Kindly remit payment for the outstanding invoice to our new bank details below for all future transactions.
Made-up example - not a real message.
How to protect yourself
- 01Verify any change of bank details by phone using a known number, never the one in the email.
- 02Use a two-person rule for large transfers.
Already caught out?
- 01Contact your bank instantly to attempt a recall of the transfer.
- 02Report to police and warn the impersonated party.
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